Frequently Asked Questions

Got questions? We’ve got answers!

1. Do I need to book an appointment in advance?

Yes, we highly recommend booking your slot in advance to ensure availability, especially on weekends.

2. How long does a grooming session take?

On average, a grooming session takes between 1 to 2 hours depending on the size and breed of your pet.

3. What services are included in pet grooming?

Our grooming includes bathing, drying, nail trimming, ear cleaning, hair trimming, and brushing.

4. Is your team trained to handle anxious or aggressive pets?

Yes! Our groomers are trained to handle pets with care and patience. Please inform us in advance if your pet has any behavioral concerns.

5. Can I stay during my pet’s grooming?

You're welcome to wait in our lounge area. For the pet’s comfort, we suggest letting our professionals work without distractions.

6. Do you groom cats too?

Yes, we provide grooming services for both dogs and cats.

7. What products do you use?

We use pet-safe, vet-approved shampoos and grooming products suitable for sensitive skin types.

8. How do I cancel or reschedule an appointment?

Simply call or message us at least 24 hours before your appointment to avoid cancellation charges.

9. Where are you located?

We are located in Narsingi, Gandipet, Ranga Reddy District. You can find our full address and map on our Location

10. How do I contact Pet Spa and Store?

You can call us at Contact .